• Bilingual Music has bilingual musicians who have studied at overseas music universities and have extensive performance and teaching experience.
• Each has their own specialized instruments and music genres.
• For more details, please see the teacher introduction page.

• We offer lessons for various instruments.
• Available instruments vary by teacher, so please check the teacher introduction page.

• Yes, absolutely.
• We welcome everyone from complete beginners to intermediate and advanced students.
• Lessons are tailored to your music experience and English level, so you can feel at ease.

• For trial and consultation lessons, you can participate without an instrument.
• For regular lessons, we recommend bringing your own instrument for more effective practice.

• Yes.
• You can discuss and decide the content with your teacher based on your goals, such as playing techniques, song practice, music theory, improvisation, and English communication through music.

• Yes, you can.
• You can freely choose a teacher for each lesson.
• There is no obligation to continue with a specific teacher.

• All lesson bookings can be easily made online.
• Select a teacher
• Choose lesson content
• Select date and time from calendar
• Enter required information and make payment
• You will receive a booking confirmation email
• After booking, the teacher will send you the Zoom lesson link.

• Lessons are conducted in 30-minute or 60-minute sessions.
• The lesson start time includes a brief audio and connection check.
• We recommend joining Zoom 5 minutes before the start time.

• There is no limit on the number of lessons.
• You can book multiple lessons depending on teacher availability.

• You can take lessons at any time when the teacher has availability.
• The times shown on the booking calendar are available slots.

You can cancel by replying to the booking confirmation email or by contacting us directly via email.

• Yes. Cancellation fees vary depending on timing.
• More than 72 hours before lesson start: No cancellation fee
• 72-48 hours before start: Rescheduling only (no refund)
• Within 24 hours of lesson start: 100% of lesson fee applies
• ※Please note that we do not provide refunds.

• Rescheduling is possible up to 48 hours before the lesson start time.
• Rescheduling is limited to once per booking, and any further changes will be treated as cancellation (no refund).

• If the lesson cannot be conducted due to the teacher's circumstances or technical issues,
• we will provide a full refund or rescheduling.
• In such cases, please contact us through the contact form.

• Please check the following:
• Stable internet connection
• Zoom app installation
• Camera, microphone, and speaker (or headphones) functionality check
• Join Zoom 5 minutes before lesson start
• If you cannot attend due to your environment, refunds are not available.

• Yes.
• You can contact the teacher directly by replying to the booking confirmation email.

• If the connection issue is on your side, refunds are not available.
• If the lesson cannot be conducted due to issues on the teacher's side, we will provide a refund or rescheduling.

• We generally do not record lessons.
• Recording may be possible with the teacher's permission and depending on your environment.

• Yes.
• We support smartphones, tablets, and computers that can use Zoom.

• Yes, don't worry.
• The teacher will provide basic operation support at the start of the lesson.
• We also recommend checking the 'How to Use Zoom' page in advance.

• Yes.
• You can change it at any time, either before or after joining.

• Pricing is as follows:
• 30-minute lesson: ¥5,500
• 60-minute lesson: ¥11,000
• 4-lesson package: ¥21,000
• 20-minute trial/consultation lesson: ¥2,000
• ※All prices include tax.

• We accept credit card payments (Stripe).
• It's a secure online payment system, so you can use it with confidence.

• Yes.
• You can use the Stripe payment completion screen/email as a receipt.
• If you need a separate receipt, please contact us through the contact form.

• Yes.
• Lesson packages must be used within 90 days from the purchase date.

• No.
• Lesson packages can only be used by the purchaser.

• Yes, that's fine.
• Lessons are conducted at a comfortable pace according to your English level.
• The content allows you to naturally encounter English through music.

• Yes.
• There is no age limit.
• For young children, parents can also attend.

• Yes.
• The content is also suitable for those aiming to study abroad or pursue music activities overseas,
• and you can develop both practical English communication skills and music skills.

• No.
• There are no monthly plans or long-term contracts, and you can book freely according to your schedule.

• Yes.
• If you have any questions or issues, please contact us through the contact form.
• We will respond as quickly as possible.